Privacy Policy

  • Personal Information

    User hereinafter referred to as (“You”) and Sarvaloka Services On Call Pvt Ltd. hereinafter referred to as (“Housejoy”). Housejoy is owner and operator of (“the Website”), Housejoy’s Mobile Application for on demand home services (“Housejoy App”),collectively, including all content provided by Housejoy through the Housejoy App and the Website “Housejoy Service”

    You have right not to supply personally identifiable information. If You intend to view this Housejoy Service and/or or share your data with the Housejoy Service, it is solely at your own volition, risk and after reading and confirming it to this Privacy Policy.

    At the time of using the Housejoy Service you will share certain Personal Information with Housejoy, Housejoy respects your Personal Information. Such Personal Information may include your personal identifiable information such as your name, address, mobile number, your e-mail ids, your age, IP address, payment details and any other personal information which You may share in connection with the services.

    When you use Housejoy’s Service through Housejoy App, Housejoy may use Your mobile device’s ID (the unique identification assigned to a mobile device by the manufacturer). Housejoy does this to store your preferences and track your use of Housejoy App. You understand and agree that Housejoy has every right to share such ID with third parties for its promotions, analysis, etc.

    In case You participate in any other schemes, facilities, services provided by the Housejoy Service, You will be required to provide additional information. Such information will also remain in Housejoy’s database and will be considered as your Personal Information and will be treated as confidential.

  • Protection of Information and Storage

    Housejoy needs to caution You that the Housejoy Service could be vulnerable to hacking, virus attacks and your personal data may be at risk. Housejoy takes all the necessary and reasonable caution to protect the Housejoy Service and data.

  • Cookies

    Housejoy may place a text file called a "cookie" in the browser files of your Mobile. The cookie itself does not contain Personal Information although it will enable the Housejoy Service to relate your use of the Housejoy Service to information that you have specifically and knowingly provided to Housejoy.

    The Cookies enables Housejoy to remember your choices and some data field contents which you would be required to fill-in.

  • Advertisements

    On the Housejoy App and/or the Website, Housejoy might post advertisements provided by Advertisers. These Advertisers might set mobile device id on their Apps. Housejoy is not responsible for any of these Advertisers. You on your entire risk and volition are advised to deal with the Advertisers if You intend to. By allowing such advertisements Housejoy do not recommend or market or warranty the Advertisers, quality, commitment, deliverables, genuineness and Advertisers commitment to protect your Personal Information.

  • Pre-approved Sharing of Personal Information

    Housejoy endeavours to protect your Personal Information. Housejoy may share your Personal Information with its sponsors, service providers and its business partners. Personal Information could be shared so that you may receive newsletters, offers, information about new products, services, launches, facilities, schemes and other information, if applicable. The information collected from You and other users may be analysed in different manners. Housejoy may also share such analysis with its service providers and its business partners.

    In case Housejoy is required to disclose your Personal Information in order to assist the Government Authority or in adherence to the Court or to protect the interest of the Housejoy Service and/or any particular user(s), Housejoy will disclose it without obtaining prior permission from you.

  • Links to Other Web Sites

    This Privacy Policy applies only to the Services. The Services may contain links to other web sites not operated or controlled by Housejoy (the "Third Party Sites"). The policies and procedures we described here do not apply to the Third Party Sites. The links from the Services do not imply that Housejoy endorses or has reviewed the Third Party Sites. We suggest contacting those sites directly for information on their privacy policies.

  • Changes to Privacy Policy

    Housejoy have and continue to have the right to modify, change or update Privacy Policy at any time. However, Housejoy will use your Personal Information in a manner consistent with Privacy Policy at the time you shared Personal Information. You are encouraged to check the Housejoy Service often to get updated about Privacy Policy. You acknowledge that by virtue of usage of the Housejoy Service you provide acceptance of the Privacy Policy. All questions to be addressed to

    If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

    Housejoy SM towers, #261,
    3rd cross, Domlur, 2nd stage,
    Bengaluru - 560071 INDIA
    This document was last updated on August 17, 2015