Why Choose Housejoy Assist ?
- keyboard_arrow_rightDedicated Relationship Manager for constant assistance with your booked services
- keyboard_arrow_rightDetailed inspection, Diagnosis & consultation for your home solutions
- keyboard_arrow_rightHigh Value for money
- keyboard_arrow_rightHassle-free service experience
Customer chooses the services from the available options.
A dedicated Relationship Manager will be assigned.
Relationship Manager calls the customer, discusses the issues & schedules the inspection.
Post inspection, the quote is shared with the customer.
On Approval, the tasks are scheduled.
Tasks gets executed and payment is done.
Inclusions & Exclusions
- check_circleApplicable only when two or more services are booked
- check_circleApplicable only for the jobs with minimum order value Rs 3000
- check_circleConsultation from Experts to take care of your Home Needs during the entire duration of the job/work
- check_circleScheduling of the jobs to be done by Relationship Manager in consultation with the customer
- check_circleService Guarantee with Rework assurance
- check_circleTransparency of each and every step
- remove_circlePayments for material, if any, will have to be done on the basis of actual material pricing (wherever applicable)
- remove_circleWarranty on Material used will be as per the OEM (original manufacturer) and has to be addressed by OEM. Housejoy has no role to play in this.
- remove_circleNo Discount Coupons will be applicable on Housejoy Assist. However, as per the requirement of the customer, the best quote will be provided.
- remove_circleBeauty and Laundry services cannot be booked through Housejoy Assist.
Who will be the Relationship Manager?Relationship Manager will be an expert who will help you manage the portfolio of services selected ensuring the delivery satisfaction promise of Housejoy
Will Relationship Manager be the single point of contact for me for all the services?Yes, he will help to get your services delivered.
Will I incur any charges if I don't avail service ?One time inspection charge of Rs. 250/- will be applicable, if service is not availed.
Can we purchase the materials involved for the job from our end?Yes, and for that particular job you will be only charged for the installations.
How does the Payment work for Housejoy Assist Services?You will be provided with a final payment link after the completion of all jobs through which you can pay by Netbanking, Credit/Debit Cards and Wallets. The amount shown will be for the services part of the payments. Any material procured will have to be settled during the service.
Does Housejoy undertake any additional Masonry Work/ False Ceiling/ Facade Cleaning/ Tiling work / aluminum fabrication?Currently we don’t, but if we start this in the future, we will update details here as well.
What is the consultation mentioned in the service?After the selection of the service, the dedicated relationship manager will get the inspection carried out and will consult with you on what needs to be done. Any other query of yours before/during/post completion will also get addressed by the relationship manager.
What would be the TAT for the services?Before beginning the work, the approximate TAT for the services will be informed to you. We will try to fulfill the job within the communicated TAT, but for the sake of better quality delivery, the TAT may vary.
What Would be the validity of Quotation?Quotation is valid for 7 days from issuance, post which a fresh quotation will have to be raised.